The Iron Mountain paper-shredding service is a multifaceted company that performs a large variety of tasks. From document management to imaging and online backup, Iron Mountain makes securely storing and destroying information its business. If you are looking for other services and not just a paper-shredding service, this is a wonderful choice. The company's cheap pricing, terrific customer support and reliable service make Iron Mountain our TopTenREVIEWS Silver Award winner.
Perhaps you want to get rid of papers that contain confidential information like credit card statements or bank account numbers. Perhaps your job entails collecting private data for customers that later needs to be destroyed. Whatever the reason you want to hire a paper-shredding service, the most important factors are that the shredding is done effectively without draining your time and that there are no holes in security.
An agency called the National Association for Information Destruction (NAID) is a regulatory group that monitors paper-shredding services. This group will certify paper-shredding companies, but only after extensive auditing and research. NAID will ensure the paper-shredding services follow state and federal regulations and guidelines. NAID looks for aspects of security like making sure that no one sees or handles the documents that are going to be shredded. When you are looking for a paper-shredding service, look for services that are NAID approved.
Two basic services available with paper-shredding services are regularly scheduled mobile services and one-time shredding. The service will usually be cheaper if you take the paper to the company headquarters or a predetermined location. However, the option to have a truck come to you helps with convenience and safety.
Having a scheduled service is extremely helpful. The truck can stop by your office as often as is required. There are weekly, bi-weekly and monthly services with most paper-shredding companies.
While the size of the shred might not be a deciding factor when selecting a paper-shredding service, it is an added benefit. This is the only feature that Iron Mountain Shredding is missing that some other services offered.
Putting a set price on a paper-shredding service is nearly impossible. The price will vary widely based on a variety of factors including how much paper, your geographic location, how often paper will be shredded and other changing factors. To determine a pricing structure and estimate, we spoke with the paper-shredding services and got a price quote for a single shred of about 30 pounds of paper and a weekly shred of a box of paper. The price quote was for a major metropolitan area in the United States. Iron Mountain Company has a large fleet of trucks that travel extensively, but the price will vary depending on where you are located.
The price for a single shred was $35, the lowest price we found. The paper-shredding service will come to your home or office and shred as much paper as you need. For our price quote, we asked for about 30 pounds of paper, or roughly two large boxes. When the employees arrive to shred the paper, they will never see the documents. You can load them into a box and then load it directly into the shredder, which is located in the truck. This is done to protect the privacy of you and all your confidential and sensitive information. You will be able to watch the shredding happen and see the final result. The paper-shredding service operates during normal business hours, and you should be able to schedule a visit about three days out. This is not a guarantee, only a simple guideline.
The mobile shred service with a weekly pickup price quote was about $15 for each service. This is one of the lowest fees we discovered, and having weekly service can be convenient and help protect your information. When you set up your service, you will be given a box to store your paper in your office. Whenever you come across or use a document you need destroyed, you simply put the paper in this box. When the paper-shredding service arrives at your home or office, the employee will take the box and load the paper directly into the shredder. No one will ever see or handle these documents until they are completely shredded. This shredded paper will be completely destroyed and then recycled.
When we contacted the sales representatives about setting up a service and a single shred, we were connected instantly to a helpful representative. The office is only open during regular business hours, but provided you call the number during the day, you will be setting up your shred in a matter of minutes. This company has one of the best response times of any we reviewed.
Iron Mountain is a very diverse company with all different kinds of solutions for privacy and security needs. One of the more important options is to destroy other information-holding products, such as laptops, hard drives and other technology-based products. The pricing for the destruction of these products will vary, but the destruction will be complete and no information will be recoverable after it is destroyed by Iron Mountain.
Because pricing is based on each individual customer's needs with document-shredding services, it is important to have a customer support team that is thorough and helpful. When we contacted Iron Mountain on several different occasions, we were connected with customer service representatives who were able to answer all our questions.
Iron Mountain is an affordable and secure paper-shredding service. It is NAID certified and has a great track record for safety and customer support. It offers regularly scheduled services as well as a one-time shred service. You can't go wrong with this paper-shredding service.
Pros
A cheap price point and terrific customer support make this a good choice.
Cons
There are slightly fewer shredding options with this company than with some others.
This paper-shredding service is affordable and simple to work with.